Great care deserves great systems.

Most practices lose thousands every month to missed calls alone. We build the AI systems that make sure nothing falls through the cracks.

Get a Free Breakdown 3 fields. We'll show you what you're losing within a day.
Live Call Transcript 0:32
AI Hi, thanks for calling Riverside Dental. How can I help you?
Caller I need to schedule a cleaning. Do you have anything this week?
AI I have Thursday at 2pm or Friday at 10am. Which works better?
Caller Thursday works.
AI You're all set. I'll text you a confirmation now.
30% of calls to practices go unanswered
$500K+ in unscheduled treatment sitting in the average practice
$300-$500 lost every time a patient call goes to voicemail
Built for
Dental Practices Orthodontics Medical Clinics Dermatology Physical Therapy Optometry

Never miss a patient call again.

Your phones ring after hours, during lunch, when the front desk is busy. Most of those calls go to voicemail. Most of those patients never call back. Our AI receptionist picks up every call, has a real conversation, and books the appointment. 24/7.

1

Patient calls

After hours, weekends, lunch breaks. Doesn't matter when.

2

AI answers

Real conversation. Answers questions. Not a phone tree.

3

Appointment booked

Straight into your calendar. Confirmation texted to patient.

Even 10 missed calls/week × $400 avg value = $16,000/month walking out the door.

Find Out What You're Losing

One system. Everything your practice needs.

The AI phone is the front door. Behind it is a full automation layer that handles follow-ups, billing, scheduling gaps, and reputation — so your team doesn't have to.

01

Phone & Scheduling

Every call answered. Every appointment booked. 24/7, no voicemail.

02

Patient Recall & Follow-up

Unscheduled treatments get automatic follow-ups. Patients who ghosted come back.

03

Billing & Insurance

Verification before the visit. Claims submitted automatically. Denials resubmitted, not forgotten.

04

No-Show Recovery

Cancelled slots filled from your waitlist. Same-day reminders that actually work.

05

Review Generation

Automatic review requests after every visit. Happy patients go to Google. Unhappy ones come to you first.

Every practice is different. We build what you actually need — you don't pay for what you don't.

Monday morning

Without Relay

  • Missed calls over the weekend. Most booked somewhere else.
  • Front desk buried until noon returning calls and checking insurance
  • A patient was supposed to schedule a crown three weeks ago. Nobody followed up.
  • You ask the team where things stand. You get a guess and a shrug.

With Relay

  • Weekend calls were answered. Three appointments already on the calendar.
  • Front desk starts the day on real work. Routine stuff was handled overnight.
  • Yesterday's claims were coded and submitted. Two denials got resubmitted automatically.
  • Every unscheduled treatment plan got a follow-up. You didn't think about it once.
  • You open one screen. Revenue, schedule, overdue patients. You know exactly where things stand.

How we work

1. 30-minute walkthrough

We get on a call, you show us where things break down. Missed calls, follow-up gaps, billing headaches. We take notes, you talk. No sales pitch.

2. Custom plan in 48 hours

You get a document: what we'd build, exactly what it costs, and a timeline. Fixed price. If it doesn't make sense, we'll say so.

3. Live in 2-4 weeks

We build it, test it with your team, and go live. Then we stay for 30 days to tune everything. If something's off, we fix it.

What it costs

No hourly billing. No surprise invoices. You know the number before we start.

One-time build From $2,500 Scope depends on what your practice needs. Phone-only starts at $2,500. Full system builds run $5,000–$10,000.
Monthly From $500/mo Monitoring, tuning, and all running costs included. Higher-volume practices may be higher — we'll tell you upfront.
No per-minute billing. Unlike most AI phone companies that charge $0.50–$1.00/min, you pay a flat monthly rate regardless of call volume.
You own the system. We build it for your practice. It's yours. You're not renting access to someone else's platform.
Fixed price before we start. You get a detailed scope document with exact costs. No surprises.

About Relay Labs

We built Relay around one idea: healthcare practices are full of smart people doing work that should be automated. Missed calls, forgotten follow-ups, manual billing — none of it needs a human.

We're not a consulting firm. We don't do strategy decks. We build real systems that run inside your practice and handle the work your team shouldn't be doing manually.

Built for healthcare Every system is designed around how practices actually work — scheduling, insurance, patient communication.
Works with your existing tools Your software, your calendar, your email. Nothing new to learn.
We stick around after launch Every system needs tuning. We don't disappear.

Common questions

Can patients tell it's AI?

Modern AI voice is natural and conversational. Most callers can't tell the difference. And if they ask to speak to a person, it routes them to your team.

What if the AI says something wrong?

It only knows what you tell it. We train it on your specific services, hours, and policies. It doesn't guess. If it can't answer, it takes a message.

Does it work with my current software?

Yes. We integrate with your existing practice management system, calendar, and communication tools. Nothing to replace.

What if it's not a good fit?

We'll tell you upfront. If your practice doesn't have the kind of problems we solve, we won't take your money.

See what you're losing.

Tell us what's not working. We'll send you a clear breakdown within one business day. No call required unless you want one.

Response time Within 1 business day
What you'll get A clear breakdown, not a sales pitch
Commitment Zero. If it's not a fit, we'll tell you.
Case study pricing available. Let us document your results and get the same system at a lower rate. Ask us about it.

Rather talk? hello@relaylabs.tech